As the Nation’s largest independently owned manufactured home & park model retailer we have delivered homes to over 12,000 happy homeowners! Over the years, hundreds of satisfied customers have graciously sent us written testimonials and photos describing their Factory Expo experience. Here are just a few.
Margaret DeLuise
14:56 14 Nov 23
Had a great experience with Justyn. She stayed late, after hours to accommodate our schedule. She is extremely knowledgeable and a joy to work with.
Kevin G.
15:08 30 Oct 23
I took a tour of the factory on Oct. 21 and have been working with Jeremiah for several weeks now. I cannot say enough postive about both he and his manager Quentin. They have been incredibly patient, thorough, and respectful in working with me. Rather than trying to get me to go over budget they have helped me stay under budget and actually helped me find additional cost savings (doors, windows, etc). Such honesty from them has earned my respect. I've dealt with a few different companies.over the past 2 years in preparation of fulfilling my dream of putting a small retirement home on my land in western Loudoun County. Jeremiah, Quentin, and Factory Expo are so far ahead of the other companies, who often made me feel like they were doing me a favor and often not responsive to calls/emails and not nearly as concerned or respectful of my budget. Jeremiah and Quentin are in a class of their own.
Elois Wiggins
13:12 03 Oct 23
My tour was conducted September 30, 2023, by Factory Expo’s General Manager, Quentin Swan and his assistant, Jeremiah. They were both exceptional! It was such a blessing for me and my realtor friend who came with me to experience the makings of a mobile home. I would highly recommend this tour to anyone who is thinking of purchasing investment property or purchasing their own home and have their own land in an area that allows manufactured homes😍👍🏾
Carola Valdes
02:39 17 Sep 23
I felt welcome and the housing consultan ( Ruth A.Hernán.) and her Assistent too. They are very well Informed and they gave a very Complete Tour, Excellent! I’m very happy and excited it, and I hope very soon I be able to Buy one of these HOUSES!😅😛
Tammy Vreeland
15:30 01 Sep 23
You may think buying directly from a factory would be a scary concept, at least we did. However, that misconception couldn’t be further from the truth! Our first contact, Justyn, not only answered all of our questions and concerns but encouraged us to come to the factory to see for ourselves the quality and professionalism they have. Do not let the appealing prices deter you from thinking too good to be true! Far from it! In reality, dealing with a “middle” guy only to get paid for work they make you do any way …trust me save yourself the headache, heartache and your wallet! We went to the factory took a tour and saw first hand how our new home will be built step by step, giving you the opportunity to ask questions you didn’t even know you had! Then you get to not only see all the different styles, colors and options but you get a break down price for each option right then! No excuses of “I need to call the factory to see if they can do that or I don’t know the price of that item” or worse …won’t give you the prices! Every step of the way we knew all the prices up front so we could add or delete to give us the most for our budget. And honestly, between you and me, what I saved going factory direct NEVER did I dream I would get all the extras in my budget but I was able to add even more! And then you know that saying “time is money”? The amount of time I saved going direct - unbelievable! As you can see, I am a very happy camper!!! Do yourself a favor, I encourage you, call up - ask questions better yet schedule a tour… can’t hurt but it certainly may actually put you into your dream home! Everyone on staff and I mean everyone we spoke to…. very friendly, extremely knowledgeable but most importantly we felt they had our best interest in mind at all times!
Salem Research Institute
01:03 28 Jul 23
Able to see process start to finish. No questions too hard.
Barbara Great Lakes School of Music
17:36 27 Jul 23
Justyn has been very professional, courteous, knowledgeable and responsive in my manufactured home buying experience! I had contacted quite a few other companies, none of whom were able to assist me in the way that Justyn has! She has gone above and beyond to answer all of my questions in an extremely timely fashion!! And the quality of Factory Expo Homes is unparalleled! I loved the standard features and only did a few upgrades for my new home! Thank you for making my experience so positive!!
Lilianne Hurell
13:37 11 Jul 23
I walked in off the street, and Justyn was immediately there to help me look, we toured many buildings, in the office she was very tolerant of my nosy pup, even brought him water. It was a great experience, and now I’m more prepared to make decisions.
Kevin Poff
13:50 07 Jul 23
Laura Gladden
00:20 07 Jul 23
Justyn is a pleasure to work with and accommodated all my needs immediately, even on a holiday weekend. The presentation information and layout of all the homes and samples is well thought out and efficient. She is knowledgeable enough to go in depth where needed and understanding enough to speak directly to your needs without wasted fluff.
Alan Farkas
13:07 29 May 23
Justyn is an absolute superstar. Setting up our visit over the phone she was always available and happy to work with our schedule. We felt welcomed before we even arrived. We told her out needs and she set out to show us what we wanted, explaining all facets of purchasing a mobile home. From choosing interiors, exteriors to a fantastic factory tour tied it all together. Looking at models from Parks to singles she just opened the door, let us look, answered all our questions and pointed out features that we probably would have missed on our own. All in all a fantastic two hours that flew by. She said she loved her job and it shows. If a manufactured home fits your needs, do not go anywhere else. We highly recommend Justyn as your home buying expert. Thank you!
Erin M
23:24 23 May 23
This was a very cool experience. From getting a tour of the factory, picking out a Park Model, selecting different options, all the way to choosing the siding and shingles color! Justyn did an amazing job at helping me. She was patient, and super informative. I highly recommend anybody interested in a Park Model to check this place out and ask for Justyn!
January
01:35 23 May 23
Went to look at a few park models. They have a beautiful selection and are very informative and helpful. Love this place!!
Regina Rogers
15:21 22 May 23
What a great experience it was to be able to walk through the factory and see the actual building process. Justyn Hebrock was very knowledgeable and informative and really listened to what we were saying to show us the best options for us, as well as walk us through homes so we could compare the different ones available. I would highly recommend Factory Expo and Justyn!!
Jubilee Jennings
15:49 15 May 23
Factory Expo has been the best experience with first time home buyers that I've ever had! I've been all over the place searching for the perfect home. And I hit the jack pot with Factory Expo! They are absolutely hands down the best deal around! I came all the way from North Carolina to buy a home from them and it was at least 10,000 dollars cheaper than any other place I've looked at. Ruth was so good to us the whole way through the process. She gave us a very informative tour of the Factory where they actually build these amazing homes. And it was so neat to be able to see how they are all built and put together. Ruth answered all of our questions and boy did we have questions! At least a billion of them! And she was so patient and kind the whole time. Sharon is also very sweet and extremely helpful with getting you all the information you need for any permits you might need and all the details of the closing process. So if you are in the market to buy a new home Factory Expo is the place for you! I promise you will not be disappointed.
Bob S
06:09 28 Apr 23
Very informative tour. Answered more questions that I would have even thought to ask. Amazing to see everyone working with such precision and SPEED! And the tour guide was so pleasant, I want to back and do it again!
Renee Clark
19:22 12 Apr 23
We stopped in to see a Park Model unit. Ruth answered all our questions and then offered a tour of the factory. I had little expectations of the tour but it ended up being the best experience! It's truly a personal and and up close tour of how manufactured homes are made. We learned they are really hand built and much better quality than I had ever dreamed. Very interesting and informative afternoon!
Anita Paul
19:52 20 Mar 23
Everyone was very helpful and friendly. Thank you for a nice and informative visit.
Shanna Clark
19:04 14 Mar 23
I would 1000% recommend Justyn Hebrock at the Rocky Mount VA location to anyone looking to purchase a home! She is so knowledgeable, friendly, professional and helpful. She follows up and does exactly what she says she is going to do. She goes above and beyond making sure you understand everything. She really knows her stuff and does not hesitate answering any questions. You will not feel alone during the home buying process. She is truly wonderful!!
Russell Quesenberry
18:53 03 Mar 23
Great experience and very informative tour of the factory and homes with Ruth Hurban.
Sascha Gill
17:51 27 Feb 23
My family and I visited to tour some of the homes this past Saturday. Justyn was able to assist us and provided some great information! We met some of the other staff as well and everyone was friendly and knowledgeable! I was very impressed with the process and options available for homes. Justyn didn’t just show us homes she was able to have a conversation with us and identify and gather what was important for us by just observing our reaction to the homes we saw. She went above and beyond to provide us all of the details we need to help with our home buying decision.
Guy Price
10:04 15 Feb 23
My visit was fun , and informative . Justyn Hebrock was awesome , well informed , knowledgeable , listened to me , and answered my questions . I was impressed , and I would definitely recomend her to anyone who is interested in buying a home factory direct , and saving some money .
antoinette lucas
03:37 13 Feb 23
Linda Brown
18:58 04 Feb 23
Very helpful and friendly.
Jenifer Juliano
01:10 31 Jan 23
My experience was amazing!! Justyn Hebrock was so patient and knowledgeable. She went above and beyond to help me get the home of my dreams !! I can not thank her enough for all her help ❤️ Thank you so much !!
G Michelle
15:56 30 Jan 23
Had a wonderful experience at Park Models Direct in Rocky Mount, VA. Justyn was very informative and extremely patient with all my questions. We got to see many different models and even got a tour of the factory. Will definitely buy our home from there.
Craig Gault
02:47 29 Jan 23
Great looking models at reasonable prices!
Victor Rubino
17:44 28 Jan 23
What great easy experience! Never thought it would be this easy to purchase a mini home! Thank you!
Spencer Gentry
17:43 28 Jan 23
Tyler Pritt
17:42 28 Jan 23
Stephanie Fowler
17:37 28 Jan 23
Wonderful place to do business! Friendly and intelligent staff
Jason Parker
17:34 28 Jan 23
Great visit to learn about these. I had no idea how customizable these are and how nice the builds are.
Chris Rawls
17:33 28 Jan 23
Ryan Barry
17:27 28 Jan 23
Jim Schaner
17:27 28 Jan 23
Great tour, showed me the process of how the models are built from start to finish, thank you!
Sheila Miller
00:27 12 Jan 23
Fantastic team to work with!!!
Tonja M
02:42 27 Oct 22
Go see Mr. Kevin, you will not be disappointed. There are plenty of homes for every budget. Best salesperson ever!
Deborah Law
16:10 20 Aug 22
Justyn Hebrook was very professional helpful and kind. Gave plenty of useful information, and we received a pleasant experience with her help choosing our home, and tour of the factory. We felt our needs and wants are important to her.
caramelzz38 m mines
19:36 23 Jun 22
Hello,I just want to say my fiance (Robert) and I had a great experience with Ruth Hurban at Factory Expo today. She was giving us a live tour of the factory as we were shown how the homes get built from scratch. She was knowledgeable about the ends and outs of the whole facility. Answered all questions like a pro, and gave us her honest feed back. Professional and enthusiastic. Went above and beyond. What a great Housing Consultant.
Roxanne Fox
22:16 15 Sep 21
becky hodges
00:37 13 Sep 21
while dealing with the ROCKY MOUNT VA office i have had several conversations with SUSAN COOK. she is a very compassionate person that listens AND HEARS what you are saying...... several co workers -- past and present -- should be taking lessons from her. HOPEFULLY one day she will make it all the way to the top.
Kat Yowell
18:02 05 Aug 21
Tim Clemmer
14:57 26 Jul 21
This home center is great---good people very professional.My tour of the build facility was great.The one thing I noticed was that everyone was busy,they had a job and they were on it,a sign of good management.
Emma Carroll
18:57 18 Jul 21
They can build anything!
Roxanne Mills
23:23 25 May 21
We really enjoyed spending time at your facility. Very nice people and the homes that are build there are absolutely beautiful
Chuck Covar
13:29 05 May 21
Linda, made the process of buying the home that was customized just for our needs so simple and easy. I have already recommended a friend contact her about purchasing a home for her mother. I will continue to recommend Linda to anyone looking to purchase a home, because of her vast knowledge and fantastic customer service.
Robin Mackey
19:50 19 Apr 21
We just bought a new home for our grandma. Kevin Boltinghouse was our consultant. He was wonderful to work with. When my husband I decide to upgrade our home we will definitely get in touch with Kevin.
ƁŁ00Ð Ŕ34P3Ř
18:58 05 Apr 21
Loved looking at all the models. Things have changed a lot in mobile homes!
Angela Reeves
00:09 28 Mar 21
The personnel at Factory Expo Home Center were very friendly and professional. They were very welcoming and I felt right at home . The tour of the factory was wonderful . Thanks for the tour !!!! Angela Reeves
Andrew Peroni
23:37 21 Mar 21
Robert was friendly and informative. We went there to find out about manufactured homes and the buying and building process. We do not know anyone who has bought a manufactured home or lives in one so we knew nothing. Robert was patient and answered all of our questions. He spent a good amount of time explaining the process and showing us the model homes. Robert also told us we can contact him if had any more questions. We are definitely going to go back to him if that is the direction we go in for our new home. The model homes were stunning but I do wish they had a bigger double wide for us to tour. If you are planning on purchasing a manufactured home, I would highly recommend them.
Vee M
21:47 17 Mar 21
During my visit to Factory Expo Home Centers Rocky Mount VA, the general manager explained in great detail how their unique and friendly program works, she answered all my questions to satisfaction. She then took me for a tour of the factory where I saw first hand how they build their mobile homes from the very start to the finish. Finally she took me for a tour of their very affordable, modern, high quality model homes. My experience throughout was absolutely pleasant; the Factory Expo Home Centers Rocky Mount VA team truly cares about providing affordable housing and changing lives. I highly recommend reaching out to them, to see for yourself what they can do for you, you won't be disappointed. Thank you Factory Expo Home Centers Rocky Mount VA!!!
Alexandra Dempewolf
17:03 13 Mar 21
The team at Factory Expo Home Center has been wonderful very pleasant, patient, and knowledgeable. Linda Saavedra, Chris Tuttle, and Crystal Weaver have been a pleasure to work with during my new adventure purchasing a manufactured home for the first time in my life.
Sandra Hodges
22:11 02 Mar 21
The tour was amazing as well with the agent Rob he was polite and very professionally I'm in the works of speaking with my bank I'll definitely be getting back with you all
thomas grogan
19:52 20 Feb 21
very nice people espically mr chris tuttle.we bought.but we are having a hard time getting a building permit.waiting on modification permit.then have to get building permit.they r slow as snails.
mary ann Mcdevitt
18:25 20 Feb 21
Paul Randolph
18:32 20 Jan 21
I have worked with Crystal Weaver on getting my home. She has is one of the best. I had a lot of difficulties. Loan applications,to helping me stick with the process. I wasn't the best communicator with the lastest technology. She help me through it all . The 5 stars are for Crystal and Star 🌟
Ann Vipperman
01:39 07 Nov 20
We met with Chris Tuttle, he took time to show us every model there and didn't rush!! He was awesome and answered all our questions. We will be coming back soon to get our process started!! Thanks for your time!!!!
Lois Bartell
22:59 03 Nov 20
The sales people answered all my questions. Covid interrupted my ability to see my build in process, but that wasn't their fault. My concerns were always addressed promptly.
Katherine Jameson
19:18 23 Sep 20
We’re really super excited to finally own our own home, and it has been great working with Factory Expo. They’re really responsive and Crystal has been quite diligent getting information to us for our contractor. Thanks everybody!
kenny kincaid
19:41 16 Sep 20
We’ve had a great experience with Factory Expo Homes. Crystal has been a dream to work with, she is knowledgeable, responsive and made the process as easy as possible. Can’t wait for our delivery date!
mary gartman
19:44 08 Sep 20
The only reason I am writing this review is basically for Crystal Oakman. My son originally worked with someone else and they are no longer with that company for whatever reason. My son started looking and talking to this company in November 2019. We are still working with a Bank which isn't going too great and is extremely slow. The main persons we have talked to are Crystal and the Manager. The manager has been nice and responsive. Here recently I am always able to reach Crystal either immediately or via a call back or with emails. We are having some insurance issue with the bank and Crystal has been extremely helpful in mediating between me, the bank, and others. The house he picked is a nice home and the price in comparison to our local ones was so great that he picked this company. I do recommend Factory Expo regardless of all the issues with the bank that hinder the this build and working with Factory Expo.
Sam Parkins
20:04 02 Sep 20
Factory Expo is THE premier place to get the best discount on a mobile home in Virginia! They deal directly with the Fleetwood Factory and offer incredible deals to anyone on the east coast!We have worked with the factory for over a year now and cannot say enough about how professional and outstanding the service is from everyone at the company. We primarily deal with Crystal Oakman and think that she is the absolute best in the business! Tammy has done a fantastic job as manager and both Tammy and Crystal have done an amazing job turning Factory Expo into the best Fleetwood Sales Center in the country!
Carrie McGlothlin
18:15 21 Aug 20
Rachel Cobb
21:25 18 Aug 20
Sheila Davis worked with me over the phone helping me purchase a new mobile home. I live in Surf City NC. I am moving back to Roanoke VA to be near my family in the spring of 2020. Sheila answered all my questions about the new home. She offered suggestions regarding design and options that will make my new home even better. I felt Sheila made me her priority in guiding me thru purchasing my home all the time using the phone and emails. I could not travel to Factory Expo Home Center in Rocky Mount VA because I live alone and have 3 dogs & 7 cats. Sheila always answered my phone calls & responded to my emails in a quick turnaround time. I built a trust with Sheila and Factory Expo Homes that is vital when purchasing a home and all it entails over the phone. I can assure anyone buying a new home to gladly work with Sheila and Factor Expo Home Center!!!!!!!!!😊😊😊😊😊😊😊😊😊
Lynn Boyle
17:49 18 Aug 20
After a very difficult 2 years, I found myself needing a new home. I was so nervous and couldn’t decide what I wanted to do. I saw an ad for Fleetwood’s Micro home and new I had to have it. Then the phone calls began. I must have called 3 to 4 times a week with questions and worries and just plain confirmation that this was a good idea. Crystal and Tammy were so patient and reassuring that I finally bought it and guess what? I love it. I’m finally home.Thank you Fleetwood for everything.Sincerely,Lynn Boyle
Larry Farmer
14:01 17 Aug 20
Crystal and the rest of the team were great during this time of uncertainty. Our Park Model turned out great and is everything an more for what we wanted.
Donna Dobbs
16:54 14 Aug 20
Kevin, Tammy and Crystal made our home buying experience wonderful and stress free. I highly recommend Factory Home Expo to anyone in the market for a new home.
Kimsherri Sanders
14:35 14 Aug 20
A long journey ends well. We love our new Loudon and can't wait to finish the inside completely! Above and beyond customer service from Crystal, Kevin, and their crew. Definitely recommend this to all!
S Butler
15:36 13 Aug 20
What can I say, except amazing! Chris Tuttle is a knowledgeable, no pressure salesman and Crystal Oakman is so patient and thorough! I am a first time buyer with a cazillion questions and both have made this process seamless! I am expecting delivery in September 2020, a little later than I had hoped for but understandably so with the Covid impact. I am so excited about my new home and the thousands of dollars I saved from buying direct from FactoryHomeExpo. I highly recommend purchasing from them! Thank you Chris and Crystal!!!
Melinda Tibbitts
14:05 13 Aug 20
Beverly Monnett
12:29 13 Aug 20
Factory Expo Home Centers was a wonderful experience. They helped me thru the process of purchase and when I could not get the home set because of all of the rainy weather they were kind enough to store the home for me. Crystal is outstanding as a customer service rep. Tammy and Crystal walked me thru the paper process. Kevin walked me thru the fabrication of the home and I have to say I was impressed at how well they are built. If you are looking for a home give them a call.
Kim Richardson
17:48 23 May 20
We are looking forward to working with you Shelia Davis to get us in a new home you very pleasant thank you
Whitney Fain
14:26 17 Mar 20
Sheila Davis was the absolute best! She didn't pressure us to feel like we need something different and bigger than what we was looking for! She was completely patient with answering any and all our questions, which was something we haven't found with any other company! I will definitely recommend her and the Factory Expo to anyone!
Flinchum Electric
17:58 13 Mar 20
I was able to meet with Sheila Davis at the location in Rocky Mount, Virginia. She was very professional, thorough and provided me with additional information that will help me with my planning. I highly recommend you meet with Sheila to see what she can do for you and your home purchase process.
Jonathan Overstreet
15:16 13 Mar 20
Sheila Davis provided us with excellent service!
Jimmy Hatfield
15:09 01 Jan 20
Very accommodating
Cheryl Lowry
10:38 13 Nov 19
Everyone was very nice and helpful, this was truly a great experience all around and I absolutely love my new home!I would definitely recommend them to anyone looking to purchase a new home!
Melissa Millard
14:28 23 Jul 19
We love Factory Expo Home Centers! My husband and I purchased a home from Factory Expo for our rural/agricultural land in Maryland. The process was seamless. Kevin Boltinghouse, our sales person, was incredibly knowledgeable about the entire process. Kevin gave us all the information we needed to customize our home in a "no-pressure" environment. Once we purchased the home, Sheila Adams was our project coordinator. Sheila was very helpful in coordinating all of the details to get the house delivered to our site. Thanks so much!
David Guthrie
07:14 26 Jun 19
Robin Scott
17:04 11 Feb 19
I had a great experience Everyone there was great!
Brenda Cross
13:57 01 Feb 19
Natalie B.
21:47 21 Jan 19
Brenda Capps
20:03 16 Jan 19
Factory Expo and it’s staff were awesome. They were friendly and treated us professionally and courteously. They took their customer service seriously and answered all our questions promptly. You can’t go wron with doing business with Factory Expo for sure.
Kathrin Martin
22:03 07 Nov 18
cecil hartman
20:41 15 Sep 18
I had talked to Crystall Pershell many times on the phone and e-mails. I was invited to there factory to see how well built there homes are built. My brother and I made an appointment with Crystall at my convenience. To make a long story short Crystall had all the answers to my questions she is courteous, polite and knowledge and the homes are built well better than I expected. I had looked for months and Factory Expo beats the rest hands down.Thank You Crystall and credit to Ms. Hogg.I did buy one of their homes after I had seen how well it is built!
Georgy Colson
01:50 12 Sep 18
Julie, our rep was very knowledgeable, and gave us a tour of the factory. She answered all of our questions. We came in for our son, primarily, and he is saving up so that he can buy his 1st home!
seahawkgrrl
12:07 09 Sep 18
Julie and Anna were very helpful about the park model homes that I was interested in. They both had answered all of my questions. Would definitely recommend them & Factory Expo Home.
Cindi Ramos
22:00 08 Sep 18
Julie and Anna are very nice and friendly and all the factory team. They all help me a lot with everything I need to get my new mobile home I very happy waiting for my home.
Alfred Arthur
16:21 05 Sep 18
